Know your rights: Getting your security deposit back when apartment plans fall through

COLUMBUS (WCMH) – Imagine finding a new place to live, putting down a deposit, and then when you’re ready to move in, it’s no longer yours.

When Ms. E. found an apartment complex she wanted to live in, she filled out an application, took a tour and paid the security deposit. So, imagine her surprise when she was told the unit she wanted was no longer available.

“First it was, oh, I never made my deposit, then his own paperwork shows I made my deposit, then secondly, it was, oh there’s some confusion with the names being similar,” Loving said. “Well, even with that name case, I’m here for a two bedroom, never had an interest in a one bedroom. It’s not the same address, then it became, oh well, somebody came and made a deposit before you, well at this point, if that’s the case I want proof, nobody called me.”

Please note that our intake phone number is 614-241-2001

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